Journey Hospitality, a Cheltenham-based hotel
ecommerce and technology business, has appointed Craig Griffin as
Chief Technology Officer (CTO).
Craig joins Journey Hospitality from On The Beach
where he worked for almost 4 years as Director of Engineering.
He also spent just under three years at
Booking.com as Director of Engineering, and has led teams of more
than 120 software engineers digitalising other sectors and
delivering ecommerce services for Yodel and Beazley Insurance.
As CTO of Journey Hospitality, Craig is tasked
with delivering the technology vision for the company, leading the
product development for the company’s all-in-one ecommerce
platform onejourney and spa management system Premier Software.
“Journey has built a strong reputation for itself
over the past decade and its vision is exciting in a very
underserved and complex hospitality sector,” Craig said. “The new
strategic direction, as it evolves into a tech-first company with
ambitions to disrupt, is an opportunity too good to refuse. I’m
looking forward to building a strong community of engineers that
are enabled to deliver their best work and advance their craft.”
Journey Hospitality has over 120 staff working
from Cheltenham and Cannock, providing consultancy and marketing
services combined with proprietary ecommerce and spa software.
In March 2022, the company launched the onejourney
ecommerce platform servicing over 150 luxury hotels and resorts
worldwide, facilitating multi-product shopping baskets, and
driving sales of non-accommodation facilities, services and
ancillary revenue streams.
In March 2023, Journey Hospitality extended its
hotel ecommerce portfolio with the acquisition of Premier
Software, the UK’s leading spa management system.
“Craig’s experience leading and scaling software
teams with Booking.com and On The Beach will enable us to grow our
talent and organisation to deliver our technology to a wider
audience,” said Simon Bullingham, Founder and CEO of Journey
Hospitality. “Craig understands the complexities of hotel tech and
will help us continue to innovate the online guest experience for
a more profitable future for the industry.”