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Does it help to report poor government service in South Africa? Study finds what’s missing
TECH

Does it help to report poor government service in South Africa? Study finds what’s missing

Lesedi Senamele Matlala, Senior Lecturer and Researcher in Public Policy, Monitoring and Evaluations, University of JohannesburgJuly 8, 2026

Across South Africa, there are various ways for people to report issues like broken infrastructure,…

Digital monitoring is growing in South Africa’s public service – regulation needs to catch up
WORLD

Digital monitoring is growing in South Africa’s public service – regulation needs to catch up

Lesedi Senamele Matlala, Senior Lecturer and Researcher in Public Policy, Monitoring and Evaluations, University of JohannesburgFebruary 15, 2026February 15, 2026

Government departments across South Africa are increasingly relying on digital tools to evaluate public programmes…

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