Worldwide Flight Services (WFS) has signed a
baggage handling services contract with Hong Kong International
Airport (HKIA) and renewed its CIP Terminal Services contract with
Changi Airport in Singapore.
In Hong Kong, WFS will commence its new baggage
handling responsibilities on behalf of the Airport Authority Hong
Kong in January 2023 at the start of a three-year contract.
The deal covers the handling of out-of-gauge (OOG)
baggage, HKIA VIP Lounge baggage delivery and baggage tub
recycling as well as air-to-sea and sea-to-air bags transported to
HKIA’s baggage handling system.
James Carey Jr., WFS’ Regional Managing Director, Hong Kong &
Singapore, said, “We’ve been honoured to be part
of the Hong Kong aviation scene since 1998, serving the Airport
Authority Hong Kong and every airline at this outstanding
international airport. We are an integral part of every air
traveller’s journey here and take great pride in contributing to
the best possible passenger experience for everyone passing
through HKIA.”
In Singapore, JetQuay, the airport services and
passenger experience specialist majority owned by WFS, has
renewed its contract, with effect from January 2023,
to operate the Changi’s elite CIP (Commercially Important
Passenger) Terminal.
The terminal provides a comprehensive range of VIP
services for travellers, including airline check-in and
immigration clearance, a luxury lounge as well as limousine
service to escort high priority guests to and from their aircraft.
“JetQuay has operated the CIP Terminal for over 16
years, prior to this latest contract renewal, and we are immensely
honoured to continue to gain the trust of the airport authority to
serve Changi Airport’s VIP guests and to ensure the best-in-class
service and comfort levels they deserve,” said Abraham Lim,
General Manager at JetQuay. “This new contract
reflects the airport’s trust in the JetQuay team’s ability to
maintain these high standards and to make Singapore an airport of
choice for VIP travellers.”
