Grace Elizabeth Elliott got a mysterious hospital bill for medical care she had never received. Even after the hospital acknowledged its error, a collection agency pursued Elliott for the debt.
KHN Editor-in-Chief Elisabeth Rosenthal joins “CBS This Morning” to talk about how difficult a clerical error can be to fix and how patients can respond if it happens to them.
KHN (Kaiser Health News) is a national newsroom that produces in-depth journalism about health issues. Together with Policy Analysis and Polling, KHN is one of the three major operating programs at KFF (Kaiser Family Foundation). KFF is an endowed nonprofit organization providing information on health issues to the nation.
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