Skytrax has given Korean Air a 5-star rating for
the second consecutive time.
Skytrax auditors traveled on Korean Air flights
for two weeks as mystery shoppers, and conducted a comprehensive
evaluation of all services including airport check-in, lounges,
transfer procedures, inflight meals, amenities and cabin crew
Established in London in 1989, Skytrax has been
evaluating the service quality of airlines around the world every
year, assigning ratings from 1 to 5, with the highest level being
a 5-star rating.
Korean Air’s 5-star rating is a reflection of the
airline’s services including upgrades to its inflight meals, wine
selection, inflight entertainment; continuous addition of
next-generation aircraft; and strengthening of customer services.
In March of this year, Korean Air began providing a
Korean-style vegan meal option, and began rolling out its new
selection of 52 wines, curated in collaboration with the
world-renowned sommelier Marc Almert.
Starting from January,
the carrier also introduced an inflight meal pre-order service for
Prestige class passengers on international flights departing from
Korea, allowing passengers a wider selection of meal options.
On the airline’s recently introduced A321neos,
Korean Air offers passengers fully lie-flat business seats, making
it the first Korean airline to offer this feature on a narrowbody
The airline has also updated its
inflight entertainment selection with more than 300 movies
including popular Korean dramas, entertainment shows and K-pop.