Urban Company, Asia’s leading on-demand home services marketplace, has recently made its platform accessible for individuals with visual impairments through a significant app update. Partnering with Mission Accessibility, an NGO dedicated to eliminating barriers for people with disabilities, Urban Company streamlined its interface to enhance navigation and service booking. The update integrates seamlessly with screen reading software like ‘Voice Over’ on iOS and ‘TalkBack’ on Android, providing audible descriptions of previously non-selectable elements.
Raghav Chandra, Urban Company’s Co-Founder and Chief Product & Technology Officer, emphasized the company’s commitment to ensuring a seamless experience for all customers: “Our new app update will hopefully make it easy for [users] to book services on Urban Company and communicate seamlessly with their service professionals.”
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