Singapore Airlines (SIA) has rolled out
complimentary unlimited in-flight Wi-Fi for all Business Class
customers, as well as its PPS Club members and PPS Club
supplementary card holders.
In addition, KrisFlyer members now
enjoy free 3-hour Wi-Fi plans when travelling in Premium
Economy Class and free 2-hour Wi-Fi plans when travelling in
Economy Class.
Customers who are not KrisFlyer members, and
members who may have consumed their complimentary plans, can take
advantage of SIA’s new simplified Wi-Fi price
plans which range from US$3.99 (approximately S$5.25) for one
hour, US$8.99 (approximately S$11.80) for three hours, and
US$15.99 (approximately S$21.00) for the entire flight.
The airline’s
Suites and First Class customers also receive complimentary
unlimited Wi-Fi.
Yeoh Phee Teik, Senior Vice President Customer
Experience, Singapore Airlines, said, “Staying connected, even at
35,000 feet in the air, has become an essential aspect of the
travel experience. With our enhanced Wi-Fi offerings, SIA’s
customers can stay in touch with their loved ones, post photos and
videos on their social media channels, or keep updated on the
latest news. These changes are in response to customer feedback,
and part of SIA’s continuous investment to elevate the travel
experience and maintain our leadership position.”
Previously, Business Class customers and PPS Club
members enjoyed 100MB worth of complimentary in-flight Wi-Fi,
while
KrisFlyer members travelling in Premium Economy Class and Economy
Class were offered a two-hour complimentary in flight Wi-Fi plan
that was optimised for text-only messaging services.
