Finnair has announced that it will end in-flight
and pre-order retail sales of cosmetics, accessories, gifts and
other retail products this spring.
Passengers can, however, continue to pre-order
meals and buy snacks and beverages on board.
Finnair Plus members will also be able to continue
buying Finnair Plus awards and products as well as home delivery
products from the Finnair Shop as before.
In-flight sales will end on all Finnair flights on 28
February 2023, although pre-orders will be delivered for flights up
to 18
April 2023.
“Onboard and pre-order shopping has become a less
important service among our customers,” said Valtteri Helve, Head
of Product Offering at Finnair. “Already in spring 2020, we
announced that we discontinue in-flight sales on our flights
within EU as part of our goal to reduce the overall weight of the
aircraft, and now it is time to take the next step. Food and
beverage sales on flights will continue, of course, and we will
continue to develop our service.”
The airline launched a promotion at the beginning
of this month allowing customers to buy products onboard or pre-order
items with a significant -40% discount.
In-flight shopping is
available on Finnair’s long-haul flights, and flights to the Canary
Islands, Dubai, Egypt, Iceland, Israel, Switzerland, Turkey and
United Kingdom. Customers can pre-order products for all flights
with a duration of over 2 hours.
Travel retail is not available on Finnair’s
flights to Doha, Qatar.
