CWT has signed a multi-year
partnership with Wenrix, an AI-powered airfare
price tracking platform.
Integrated into all of CWT’s booking
channels – online, offline and mobile – Wenrix’s
predictive analytics calculates when air ticket prices
will change across all GDS and then automatically rebooks
existing flight reservations at a cheaper fare (when the fare
difference between the original and new ticket is greater than any
change or cancellation fees), where available, passing along
savings to the customer.
To deliver improved savings and complement its
24/7 travel counselor service, CWT’s airfare optimization solution
includes innovative AI price search capabilities, along with a
fully integrated and automated end-to-end rebooking process.
“We are always looking to team-up with companies
that have innovative and market-leading solutions, and that can
help us bring additional value to our customers,” said John Pelant,
CWT’s EVP Chief Technology Officer. “Wenrix’s innovative AI and
data science-led forecasting around fare probabilities delivers
accurate and insightful price intelligence. With the sharp
increase that we’re seeing in average ticket prices for flights,
this multi-year partnership with Wenrix will help our clients
secure the best possible fares and stretch their travel budgets
further.”
CWT has offered pre-ticketing airfare optimization
services using Wenrix’s platform since 2020 to its NORAM, and more
recently EMEA customers.
Following a successful pilot of Wenrix’s
post-ticketing optimization tracking platform across 2021, CWT is
rolling-out the service this month across all of its wholly-owned
markets worldwide, which will allow the entire airfare ticketing
lifecycle to be optimized starting from search, through to
booking, ticketing, departure and beyond.
