Author: Sanghyub John Lee, Professional Casual Staff, University of Auckland, Waipapa Taumata Rau

Artificial intelligence (AI) has begun to permeate many facets of the human experience. AI is not just a tool for analysing data – it’s transforming the way we communicate, work and live. From ChatGP through to AI video generators, the lines between technology and parts of our lives have become increasingly blurred. But do these technological advances mean AI can identify our feelings online? In our new research we examined whether AI could detect human emotions in posts on X (formerly Twitter). Our research focused on how emotions expressed in use posts about certain non-profit organisations can influence actions such…