Opened in 1984, the Amari Watergate Bangkok has
proven itself over the years to be a popular and constant provider
of quality accommodation in a vibrant and central district of
Thailand’s colourful capital city.
The hotel, part of the rapidly expanding Onyx
Hospitality Group, recently completed a major renovation of its
rooms, MICE facilities, lobby and F&B outlets.
To learn more about the changes, Steven Howard of
TravelNewsAsia.com sat down with Sukamal Mondal, the hotel’s GM
and Area General Manager in charge of six hotels for Onyx
Hospitality.
In this exclusive interview, filmed on 9 November
2022, Khun Sukamal tells us more about the property, the
renovation and neighbourhood.
We discuss the hotel’s new Social Sphere and what
that means for those attending meetings and events at the
property.
Khun Sukamal also tells us about the hotel’s new
Italian restaurant, the rooms, the impressive lighting in the
lobby, as well as the high-tech and high-security lift system that
has been installed.
Steven asks about forward bookings, hotel
technology such as check-in/out kiosks, distribution strategy,
which markets are returning the most and which the hotel is
targeting, and whether those travelling now are more price
sensitive than they were pre-COVID19.
We also discuss sustainability and what the hotel
is doing to reduce waste, improve operations, support the
underprivileged, and encourage guests to make more sustainable
choices when staying at the hotel and other hotels within the Onyx
Hospitality Group. All that and much, much more in the 4K video and
podcast below.
