Qantas has reopened the doors to its
lounge at Hong Kong International Airport (HKIA).
Originally opened in 2014 and one of the
most popular lounges in the Qantas network, the lounge was closed during the pandemic
before recently undergoing a refresh.
“Our customers have always loved the Hong Kong International
Lounge and we are excited to bring it back better than ever,” said
Markus Svensson, Chief Customer
Officer, Qantas. “Since we resumed flights to Hong Kong in
January, we’ve seen really strong demand. This reopening is part
of our increased investment in customer experience across our
network, to ensure Qantas customers continue to enjoy the high
level of hospitality they have come to enjoy and expect from
Qantas.”
The improved 2,000 sqm lounge features an updated
warmer colour palette and new furnishings by Australian designer
David Caon, with a seating capacity for 290 customers overlooking
panoramic views of HKIA’s Sky Bridge.
The
original design of the lounge has been retained and finishes such
as tiling and screens have been refreshed to create different
zones within the lounge and a sense of privacy for customers.
Neil Perry, Qantas’ Creative Director of Food, Beverage and Service,
designed a new menu of local dishes but said that there was one key element from
the previous offering that had to be included.
“Our
customers absolutely loved the Yum Cha trolley so we are pleased
to confirm we have fired up the dim sum steamers for its comeback,
and will bring back the much loved char siu Chinese barbeque pork
dish,” Neil said.
The large bar area serves up a wide selection of
premium Australian wines, beer and spirits along with Neil Perry mixologist designed cocktails such as the Chi Chi, made from dark
rum with pineapple, lime and vanilla.
Qantas’ Quench hydration
station will be on offer with hot and cold beverages which support
wellness while travelling.
Customers have the
flexibility to dine in the formal dining area, which features a
communal table, or in the relaxed lounge seating area.
With
Qantas’ flights currently scheduled overnight between Hong Kong
and Australia, corporate travellers will be able to catch up on
emails in the business zone which is fitted with generous power
and data outlets as well as high speed Wi-Fi.
Those wanting to
relax will be able to freshen up before their flight in the 12
luxury private shower suites featuring Li’Tya amenities.
Qantas currently operates a daily return flight between Sydney and
Hong Kong on a mix of its A380 and A330 aircraft which offer
Business Suites with lay flat beds.
From June, Qantas will
reinstate flights between Melbourne and Hong Kong, initially
operating three days per week before increasing to four weekly
services from mid-July.
