Skytrax has given Korean Air a 5-star rating for
the second consecutive time.
Skytrax auditors traveled on Korean Air flights
for two weeks as mystery shoppers, and conducted a comprehensive
evaluation of all services including airport check-in, lounges,
transfer procedures, inflight meals, amenities and cabin crew
services.
Established in London in 1989, Skytrax has been
evaluating the service quality of airlines around the world every
year, assigning ratings from 1 to 5, with the highest level being
a 5-star rating.
Korean Air’s 5-star rating is a reflection of the
airline’s services including upgrades to its inflight meals, wine
selection, inflight entertainment; continuous addition of
next-generation aircraft; and strengthening of customer services.
In March of this year, Korean Air began providing a
Korean-style vegan meal option, and began rolling out its new
selection of 52 wines, curated in collaboration with the
world-renowned sommelier Marc Almert.
Starting from January,
the carrier also introduced an inflight meal pre-order service for
Prestige class passengers on international flights departing from
Korea, allowing passengers a wider selection of meal options.
On the airline’s recently introduced A321neos,
Korean Air offers passengers fully lie-flat business seats, making
it the first Korean airline to offer this feature on a narrowbody
aircraft.
The airline has also updated its
inflight entertainment selection with more than 300 movies
including popular Korean dramas, entertainment shows and K-pop.
