Interacting with AI chatbots like ChatGPT can be fun and sometimes useful, but the next level of everyday AI goes beyond answering questions: AI agents carry out tasks for you. Major technology companies, including OpenAI, Microsoft, Google and Salesforce, have recently released or announced plans to develop and release AI agents. They claim these innovations will bring newfound efficiency to technical and administrative processes underlying systems used in health care, robotics, gaming and other businesses. Simple AI agents can be taught to reply to standard questions sent over email. More advanced ones can book airline and hotel tickets for transcontinental…
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