Can artificial intelligence (AI) tell whether you’re happy, sad, angry or frustrated? According to technology companies that offer AI-enabled emotion recognition software, the answer to this question is yes. But this claim does not stack up against mounting scientific evidence. What’s more, emotion recognition technology poses a range of legal and societal risks – especially when deployed in the workplace. For these reasons, the European Union’s AI Act, which came into force in August, bans AI systems used to infer emotions of a person in the workplace – except for “medical” or “safety” reasons. In Australia, however, there is not…
Author: Natalie Sheard, Researcher and Lawyer, La Trobe University
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